We are here to meet your service needs with knowledge, experience and resources
Heart Line Stove Shop wants you to enjoy the comfort of your hearth products for years to come knowing that it is regularly maintained by one of our experienced technicians. We provide Warranty and Repair service for the products we sell, our trained technicians provide year round service, and we stock common wear parts for all our products.
If you encounter a problem with a product that was purchased at our store, we suggest that you take the following steps prior to calling to schedule a service appointment:
• Read your owner’s manual for answers to simple questions.
• Visit the manufacturer’s website for links to specific questions & answers.
• Refer to our categorized list of service questions on this website.
Most manufacturers provide detailed service information, and many problems turn out to be simple things that can be easily be handled by the homeowner. Taking these steps will save you time and expense. Should you still have an unresolved problem, please call us to schedule one of our professional service specialists to come to your home.
If you require a stove manual or a copy of a manufacturer’s warranty, most of these are available online at the appropriate manufacturer’s website.
If you encounter a problem with a product that was purchased at our store, we suggest that you take the following steps prior to calling to schedule a service appointment:
• Read your owner’s manual for answers to simple questions.
• Visit the manufacturer’s website for links to specific questions & answers.
• Refer to our categorized list of service questions on this website.
Most manufacturers provide detailed service information, and many problems turn out to be simple things that can be easily be handled by the homeowner. Taking these steps will save you time and expense. Should you still have an unresolved problem, please call us to schedule one of our professional service specialists to come to your home.
If you require a stove manual or a copy of a manufacturer’s warranty, most of these are available online at the appropriate manufacturer’s website.
