FAQs

Q: How much pellet fuel will I use to heat my home?
A: Some of the factors that must be considered:

• Size of the building
• Insulation and tightness of the building
• Temperature that you require in your home
• Example: Fifteen hundred square feet of living space
• Appliance on the main level, not heating from the basement
• Average windows, doors and insulation
• Sixty-Eight degrees F.
• Average winter weather and wind
• Heating twenty-four hours per day for 180 days per winter
• Heating with a high quality single appliance
• Four to five tons of premium pellet fuel for the winter
  
  

Q: Do I need to use the chimney I have at this time?
A: No. Pellet appliances can be vented through an outside wall or through the roof. There are some limitations such as proximity to doors, openable windows, decks and etc. but normally a suitable location can be arranged. If it is necessary to use an existing chimney, the chimney may need to relined with a 4 inch diameter Stainless Steel liner to meet appliance manufacturer’s and local code requirements. Heart Line Stove Shop can provide advice and perform the necessary work should a liner be required.

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Q: How much space will be needed for a pellet stove in my home? 
​A: Normally, about 3ft. by 3ft. The back of the stove can be within few inches of the wall. Each stove has specific clearance requirements with the larger stoves needing slightly more room than smaller units. 

Q: How much storage space is needed for 4 tons? 
A: One ton of pellet fuel is on a skid that is 40”x48”x54” tall and is covered with a poly film. Pellet fuel can be stored outdoors but must be protected to keep the sun from damaging the cover.

Q: Does Heart Line Stove Shop offer delivery service? 
A: Yes. Heart Line Stove Shop can deliver your pellet fuel with a forklift that carries a one-ton pallet and places it where you want it. Our delivery truck hauls up to 14 tons per load.

Q: Can I heat my home with the Pellet Stove in the basement/cellar? 
A: Some of the larger pellet stoves are capable of heating the home from the basement. Here is what happens when heating from the basement. The heat will be distributed evenly in the basement from the floor to the ceiling. The concrete or stone of the basement is an excellent conductor of heat, so the heat will be quickly absorbed into the walls and floor. This is heat that you will never get back, but you have had to pay for the fuel to create that heat. Leaving the basement door open to the main level will allow cold air to fall down the steps and move to the pellet stove, then the warm air will rise along the upper two-thirds of the stairway. Adding holes in the ceiling of the basement or the floor of the upstairs does not help much. The holes will need to be very large or have circular fans that either lift the warm air up or push the cold air down. The cold air on the floor of the upstairs is heavy; the warm air in the basement can not lift the cold air to rise through holes in the floor. If you need heat in the basement, then placing the pellet appliance there is the natural solution. Pellet furnaces and pellet hot water appliances are available and can be integrated with your existing heating system.